CODE: 'EARLYBIRD'

When we organise a surf trip, we recommend specific surf levels for participants. This recommendation is primarily based on the type of waves at the chosen surf spot. Maintaining a similar skill level within the group allows us to surf in the same break while filming and capturing memorable moments.

We understand that classifying your own surf level can be challenging, but accuracy is essential. If you're uncertain about your level, don't worry—we are here to help you!

You can check your surf level using our online tool: https://www.samewavecollective.com/surf-level

If you're still unsure after using the online tool, we offer the option to schedule a quick call or chat with our Head Surf Coaches. They are more than happy to help determine the most suitable level for your skill and experience. 😊

Many of our first-timers are concerned about this, so you are not the only one asking this question!

About 80% of our guests are aged 25-55, with most in their 30s and 40s. But age is just a number to us! Everyone is welcome. We focus on surfing progression and good times. Some enjoy a drink at sunset and might go out once or twice, but it's not a party scene at all.

Either! Whether you're into shortboarding or longboarding, you're totally welcome here! We've got a crew ready to help you level up your surfing game on, no matter your board preference. We will divide the group depending on surfing modality.

We understand that life can be unpredictable, so we've got you covered!

If you cancel your booking at least 3 months before the trip's departure, you will receive a full refund (excluding the deposit). If you cancel between 60 and 90 days before departure, we can offer a 50% refund of the balance payment (excluding the deposit).

After this period, we are unable to offer refunds, as accommodation and other services have already been paid for.

However, we always encourage you to find someone to take your spot. If successful, we will fully refund your payment (including the deposit), minus a $250 administration fee.

We will also do our best to help you rebook your spot, but the less notice we have, the harder it becomes to find a replacement. While we often have waiting lists, we cannot guarantee that your spot will be filled. Ultimately, it is your responsibility to find a replacement in order to receive a refund.

For further assistance or specific concerns, please reach out to us at info@samewavecollective.com.

Highly unusual. While we strive to ensure smooth operations for all our surf trips, there are instances where cancellations or rescheduling may occur. We continuously monitor events that may impact the safety or execution of your upcoming trip. In the very rare case of a cancellation by SAMEWAVE due to safety or operational reasons, occurring 60 days or more before the trip begins, you will be promptly notified via email. In such instances, you will have the option to transfer your deposit to any available alternate surf trip or receive a full refund.

Please note the following: SAMEWAVE is not liable for any costs incurred for travel arrangements beyond our surf trip booking in the event of cancellations or rescheduling. To ensure seamless planning, we recommend awaiting our trip confirmation or 60 days before your surf trip begins before finalising your travel arrangements

At this time, our surf trips are tailored to individuals with at least a basic understanding of surfing. We do require participants to have a minimum level of surfing knowledge or a basic familiarity with the sport. We encourage you to review our surfing level guidelines to determine if our trips are suitable for your skill level. If you are at least on level 2, then it's fine. Check here your surfing level:

https://www.samewavecollective.com/surf-level If you have any questions or need further clarification, please don't hesitate to reach out to us.